Hello! I’m Matthew and I provide freelance IT support services to households and small businesses in Horsham, West Sussex, and surrounding areas.
My many years experience in a small business environment leaves me well-placed to assist with a range of IT issues, such as
Faulty component replacement and software troubleshooting. The viability of a repair will depend on component availability and price.
Installations and upgrades of Mac OS, including on older unsupported Macs, Windows, and other software.
Router and firewall configuration, Wifi, DNS, DHCP, cabling, internet access and troubleshooting. Also help with setting up remote working.
Depending on the computer, it is often possible to substantially improve its performance by replacing or adding components. This can also extend its life, and so reduce expenditure and e-waste.
I can assist you with setting up email on your own domain, on either a hosted service or in-house server, and with configuration issues such as setting up email client programs and spam control.
I am able to create custom scripts for Adobe Indesign, Illustrator and Acrobat, using Javascript. These can save huge amounts of time with repetitive tasks, and help to eliminate human error.
My approach is friendly, informal, and intended to help you get your work done more effectively, without over-complicating things. I will explain things in a straightforward way which should make your options clear.
If I feel that your requirements are not within my areas of expertise, I will let you know and not waste your time. I operate on a no fix, no fee basis, so if I don’t address your issue, I won’t charge you.
If you’re in Horsham and looking for some friendly, no-nonsense IT help, feel free to get in touch.